Fourth Rein Capture
Speak, type, snap or share a customer request, idea or inspiration into Needs Review. One-Take Intake organizes spoken details while preserving the original note.
FEATURES
From the first thought to the finished order.
Fourth Rein is designed around how custom apparel and decorated-product work really happens — sometimes organized, sometimes messy, but always worth keeping connected.
Projects
Numbered projects, customer records, assignment, activity, deadlines, close/reopen and archive.
Products & Catalog
Vendor-loaded products, reusable organization custom products, multiple supplier sources, custom product images and persistent product history.
Artwork & approvals
Design Library, placement-based artwork, Design Proofs, customer approvals and immutable production snapshots.
Premium Storefronts
Organization-built team stores with polished themes, fast product + design setup, controlled artwork positioning, pricing and fundraising reporting.
Feedback Publishing
Collect customer feedback with consent, moderate it, then share approved testimonials through website widgets, public pages, social-ready copy and other channels.
Customer collaboration
Secure customer portal, targeted update requests, branded proofing and customer-facing status.
Communications
Notifications and communication history designed around push, email and provider-agnostic messaging channels.
Help & Support
Role-aware User and Organization Admin documentation, a documentation-grounded Support Assistant, and human ticket escalation when self-service cannot resolve the issue.
Security & audit
Tenant isolation, scoped permissions, private file delivery, privileged MFA, audit history and a growing Security & Compliance Foundation.
Files & production
Private file cabinet, production artwork, production sheets, vendor releases, shipment tracking and controlled locks.
Quotes & payments
Optional versioned quotes, outside-quote support, invoice/payment gating and history.